How We Cook

Our kitchen philosophy is simple. We cook from scratch using fresh, authentic ingredients. We start with food in its simplest, most natural form. We have no corporate recipes. Our freezers are small, and our deliveries of fresh, seasonal produce and whole foods are big.

We care about our guests. By its nature, the act of feeding people is an intimate one — or at least it should be. We care about what you like, and we also care about your health. We know which cooking techniques preserve flavor and nutrition to produce healthy, delicious dishes. Our global cuisine is crafted through hands-on trainings by chefs who grew up eating a particular cuisine. The flavors are vibrant, and they are authentic.

Food Standards

Every person at this company — from the grill person to our managers all the way up to our CEO — has a sincere passion for great food. It is our daily focus.

Our teams follow these Food Standards to assure the highest level of food quality and the most flavorful, nutritious options for our guests. Menus are written based on seasonality and availability of regional fresh product. Whenever possible, these are produced locally using sustainable and organic practices. Salsas, pizza, marinara, and other sauces are made from scratch, as are stocks, soups, and salad dressings. And the list goes on.

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Our menus

The menu at each of our 500-plus cafés changes every single day. And no two of them are the same. We give our chefs the freedom to cook whatever strikes their fancy — to use what’s in season in their region and turn it into delicious food that suits the tastes of their guests, whether college students in the Northeast or corporate employees in Southern California.

We are proud of the fact that the Bon Appétit chili at St. Edwards University in Austin, TX, doesn’t taste anything like the chili at Best Buy headquarters in Minneapolis, MN. They should be different. Food should help tell the story of where you are.

Yet food can also take you places. That’s why in addition to healthier versions of American comfort foods like chili and pizza, you’ll also find a lot of global cuisine on our menus — authentic versions of dishes that will transport you to Mexico, Thailand, India, and other justly celebrated food cultures.

Nutritious — and delicious

We take a macro view of wellness, believing that our guests’ well-being depends on not just a few healthy menu choices, but ones that also contribute to a healthy environment and community. Some of our guests are extremely well-informed about what dietary choices work best for them. Others need our help navigating the many options available to them daily in our cafés.

Our locations’ menus may differ widely, but they all adhere to these guidelines:

Healthy menu items are mainstream offerings throughout our cafés. You won’t have to hunt for them. And just because they’re virtuous doesn’t mean you’ll feel deprived eating them — all our healthy options are flavorful and presented with strong eye appeal to encourage those selections.
Our menus emphasize the use of fresh vegetables, fruits, legumes and whole grains as a featured ingredient. Our first choice is to use locally and sustainably produced items.
Our chefs practice “stealth” nutrition, using healthy cooking techniques and ingredients in everyday food preparation.
We serve reasonable portion sizes based on the U.S. Dietary Guidelines.
Menu icons (In Balance, Vegan, Vegetarian, Well-Being, and Made without Gluten) are used consistently to denote foods with particular nutritional qualities.

Learn more about our approach to nutrition