bamco-training_header

Salaried Job Listing Details

RETAIL MANAGER

Description:

Click here to Learn More about a Career with Bon Appetit

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Key Responsibilities:

Lead and manage all restaurant operations to offer a world-class fast casual culinary experience. Ensure concept vision and Bon Appétit standards are executed consistently. Demonstrate that employees are the highest priority, maintain a positive work environment and develop the next generation of restaurant leaders. Take ownership of the restaurant; ensure the restaurant operates efficiently and profitably.

Service and Beverage Leadership Work with Concept Chef to create innovative and authentic menus and service experiences. Exemplify professionalism and enlightened hospitality in all interactions, especially in difficult situations. Educate self and team on regional history, culture and cuisine. Research industry trends, innovative techniques and environmentally friendly product/procedures and present them to the team for continuous education. Be the expert of our standards. Develop, coach and consistently execute the restaurant’s service standards. Ensure consistent execution of steps of service by using tools such as quarterly departmental staff meetings, and guest feedback. Constantly work to improve standards and guest satisfaction. Impact service by leading the floor during peak times.

Performance and Talent Development Educate, coach and build teams to exceed expectations. Develop a team of leaders that are prepared and qualified to move upward in the organization and fulfill job expectations and requirements. Clearly define expectations and hold individuals accountable. Provide both positive and constructive feedback to team in a consistent and timely manner. Documenting and creating action plans when necessary. Delegate appropriately and fairly to the management team to develop and motivate them. Actively recruit and hire top tier talent. Treat potential employees with same sense of hospitality and respect as employees and guests. Execute training program consistently for both hourly, Managers In Training, and management employees.

Ambassador of Bon Appétit Culture Seek out opportunities to communicate Bon Appétit's vision to team, guests, vendors and community in a clear and positive manner. Lead by example in all interactions. Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues. Readily adjust to circumstances and manage change effectively by finding ways to accommodate team and guests by always ‘making it happen’, without sacrificing quality. Create a positive work environment by demonstrating no tolerance for negative behaviors. Welcome new ideas and seek feedback from team by asking questions.

Manage Daily Operations Responsible for the daily operations of the restaurants ensuring they operate efficiently and profitably Understand, practice and teach Bon Appétit policies and procedures. Ensure concept and vision. Communicate to team and managers. Manage and oversee all day-to-day operations within the building to maximize revenues and profits. Work to hold the management team accountable to all policies and procedure. Take ownership of the restaurant and work with team to create a cohesive service team. Provide a safe, clean, organized and sanitary work environment. Ensure all Health Standards, federal and state laws are met. Correct all violations with a sense of urgency. Work with Home Office support (finance, marketing, PR, events, HR, DOR) to ensure standards are met. Maintain open lines of communication with staff: management and hourly. Create an environment where information is shared as the rule. Ensure that all deadlines are met and take accountability for completion.

Manage Financial Results Develop and execute a plan to stay within department budgets and maximize profits. Actively manages inventory, waste, and pricing to meet cost targets. Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to standard. Effectively manage service labor, scheduling and payroll. Share financial information with the management team to develop and to give them the insight as the “whys” behind the decisions that they make each day. Ensure tools such as, Hot Schedules, and Point of Sales systems are utilized correctly and data is accurate.

Preferred Qualifications:

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Location: Pennsylvania-Philadelphia
Activation Date: Monday, October 16, 2017
Expiration Date: Wednesday, October 17, 2018
Apply Here

Areas of Interest:Foodservice - Education