Benvenuti: A New Approach to Hospitality
Bon Appétit Management Company’s bespoke hospitality training program, Benvenuti, was inspired by Will Guidara’s industry-changing book “Unreasonable Hospitality.”
We See You.
How can we be of service?
Our shared commitment to making people feel seen and cared for is foundational to who we are. We take every opportunity to impact guest experience by demonstrating care in unexpected ways. No matter how we’re extending hospitality, we’re always striving to exceed guest expectations.
Inclusive and Welcoming Dining
We strive to build environments where all guests feel welcomed. Whether that’s through generous service that anticipates guests’ needs and desires, special menus that make space for dietary restrictions of all types, or thoughtful and inclusive events, our practice of hospitality sets Bon Appétit apart.
Bon Appetit’s dedication to culinary excellence and personalized service ensures that every meal — from daily dining to special catered events — supports the vibrant, inclusive culture we cherish at Oxford.
Julie Elion
Director, Auxiliary Operations, Oxford College of Emory University
Deepening the Culture of Care at Bon Appétit
Hospitality is what makes our cafés feel different. It’s the way we anticipate what guests need, listen to feedback, and create experiences that feel personal and memorable.